Frequently Asked Questions

1. What is your Shipping Policy?

Shipping within Australia and New Zealand is free for orders over $150. Online orders under $150 will incur a $9.95 postage fee.

Express post is available within Australia and New Zealand for $14.95.

International prices vary on the country and are approx. $40.00 not including duties, taxes and fees of the country of destination.

Please contact us directly so we can give you an accurate shipping quote.

2. How long will it take for my order to arrive?

Orders are shipped promptly. Your order should arrive within 5 - 7 business days.

International orders usually take about 14 days.

3. Do you offer Click & Collect?

Yes! - Click and collect orders are generally available within 24hrs.
An SMS will be sent when your click and collect order is ready.

Click and collect pickup is available from: 


9/63 Northcote St, Kurri Kurri, NSW 2327

Orders are dispatched promptly and you will receive an SMS once your order is ready to collect.

4. Can I return my order?

Yes orders can be returned within 30 days of purchase. As long as the items have not been worn, are in new condition, tags on and packaging intact. Return postage is at buyers own expense.

Please return your order to: 9/63 Northcote Street, Kurri Kurri NSW 2327

5. I need further assistance

For all enquiries please email: admin@huntervalleywestern.com.au